Effective Date: 02/20/2025
At The Hugo’s Painting Inc, we value your privacy. As a family-owned business with 25 years of experience, we are committed to providing our customers with high-quality painting services while respecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with us in other ways.
1. Information We Collect We collect various types of personal information to provide our services effectively and to communicate with you about your painting needs. This may include:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Project Information: Details about the painting project you request, including the scope, location, and any preferences.
- Payment Information: Credit card details or other payment information for services rendered.
2. How We Use Your Information We use the information we collect for the following purposes:
- To provide painting services and manage your project.
- To communicate with you about your project, including updates, scheduling, and quotes.
- To process payments and fulfill transactions related to the services we provide.
- To improve our services and respond to customer inquiries and feedback.
- To send promotional material or offers (only if you’ve consented to receive such communications).
3. How We Protect Your Information We take the privacy and security of your personal information seriously. We employ physical, technical, and administrative measures to safeguard your data, including encryption and secure servers. However, please note that no method of transmission over the Internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors or project management tools. These third parties are obligated to keep your information confidential and secure.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as a court order or subpoena.
5. Your Rights and Choices You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we have on file for you.
- Correction: You can update or correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in any promotional email or contacting us directly.
6. Cookies and Tracking Technologies Our website may use cookies or similar tracking technologies to enhance your user experience. These cookies may collect information about your browsing activities, which helps us understand how you interact with our website. You can control cookie preferences through your browser settings.
7. Links to Third-Party Websites Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
The Hugo’s Painting Inc
Email: THP@thehugosinc.com